Legal Information

Shipping / Delivery Policy

Processing Time:

Orders are processed within 2 business days after payment is received.

Delivery Timeframes:

  • Local Delivery: Estimated 2–3 days
  • National Delivery: Estimated 3–4 days
  • Delivery times may vary based on courier delays or high-volume periods.

Shipping Fees:

Shipping costs are calculated at checkout unless otherwise stated.

Order Tracking:

Once your order is shipped, you will receive a tracking number via email/SMS.

Undeliverable Packages:

If a parcel is returned due to an incorrect address or failure to collect, the customer may be responsible for additional delivery fees.

Damage or Issues:

If your order arrives damaged, incorrect, or incomplete, please contact us within 48 hours with photos so we can assist immediately.